Shipping and Returns

We want you to be happy with your purchase, but in the event that you are not satisfied, it may be returned within 20 days of the shipping date with a 15% restocking fee, less the cost of shipping. Please return your item in its new condition and include your receipt and reason for the return. Original artwork may be purchased on approval. Please call us for details. Please note: Because most items are one of a kind, your order cannot be immediately guaranteed until you have received a confirmation email. Credit cards will not be charged until the order is filled and processed. If your purchase is shipped within the state of Virginia, we are required by law to add a 5.0% sales tax to your order. All items are shipped via Best Way depending on the size and weight. For rush orders, please email info@artifactsgalleryinc.com and specify desired delivery date before placing your order. Extra shipping costs may apply. Custom Orders: Didn't find what you were looking for in the store? Were we out of stock? Talk to our staff about ordering options. Most orders of items regularly produced by the artists can be filled within 6 - 8 weeks. Many of our artists are also able to fill special requests or take commissions. Come into the store and talk to our staff or contact us for more details.